Frequent questions

What type of license is required to drive minibuses in Honduras?

According to the Special Regulations on Driving Licenses, a Type D license is authorized to drive vehicles used for the transportation of more than 9 passengers.

Can I pay for fuel in advance?

No, we do not currently offer prepaid fuel.

Can I rent my vehicle for trips outside of Honduras?

No, the rental is only for Honduras.

What are the income requirements for a foreign client?

1. Minimum age: 21 years
2. Copy of valid driver's license
3. Copy of valid ID
4. Copy of valid passport
5. Credit card with a minimum of $1,500 or more available.

What should I do if I have an accident in a rental car?

Call the 24/7 roadside assistance number: (504) 2580-1580 and contact your sales executive.

How much does it cost to rent a car?

Rates vary depending on the model and number of rental days. For more information, please contact our WhatsApp number (504) 3270-9652.

What is the deposit amount for a car rental?

You must have a minimum of $1,500 to $3,000 dollars available on your credit card.

What is the pet policy?

We do not have a policy, however if the unit is returned with pet waste, an additional charge will be incurred.

Can I earn rewards or frequent flyer miles for my rentals?

We do not have a policy, however if the unit is returned with pet waste, an additional charge will be incurred.

Should I refuel the vehicle before returning it?

Yes, but if you do not return it with a full tank, an additional charge will be made.

Will there be a late fee if I return the rental car?

Yes, if you exceed the 2-hour grace period, a full day's rent will be charged.

If I want to return the car early, is there a penalty?

There is no penalty. However, if the rent has already been paid, you will be responsible for the administrative costs of the refund.

Do you accept cash?

No, only credit card payments are accepted.

Can I pay for someone else's rental car?

No. The contract is generated in the name of the credit card holder.

Is it possible to keep my rental vehicle for a few more days if I wish?

Yes, you just need to notify your sales executive of the rent extension.

Can I return my rental vehicle if the office is closed?

Yes, you must leave the key in our mailbox and notify the sales representative. (Restrictions apply) For more information, please contact WhatsApp at (504) 3270-9652.

What happens to my reservation if my flight is delayed?

You can contact us through our WhatsApp (504) 3270-9652 or with your sales executive to reschedule your reservation.

I just had an accident and need a car while my vehicle is being repaired. What should I do?

If you have an accident, call our 24/7 roadside assistance number immediately. You can also contact us via our WhatsApp number, under Emergency, so we can assist you as quickly as possible.

How do I change or cancel my reservation?

You can contact us through WhatsApp (504) 3270-9652 or your sales representative to cancel your reservation.

If I am a disabled person and do not have a driver's license, can I rent a car at Dollar?

No

Can I add an additional driver to my rental?

Yes, for $2.95 daily up to a maximum of $14.95 per week.

Is a deposit required for car rentals?

Yes, it ranges from $1,500 to $3,000 depending on the vehicle you rent. For pickup trucks and Toyota Prados, the security deposit is $2,500.

What are the age requirements for renting in Honduras?

You must be over 21 years old.

What are the driver's license requirements for renting in Honduras?

Valid driver's license with at least 2 months validity.

Does Dollar accept gift cards?

No

What forms of payment are accepted for car rentals?

Credit Card Only.

What are the tenant requirements for renting in Honduras?

1. Minimum age: 21 years
2. Copy of valid driver's license
3. Copy of valid ID
4. Copy of valid passport
5. Credit card with a minimum of $1,500 or more available.

Will Dollar pick me up?

No, you arrive directly at our terminals at the airport and pick up your vehicle there.